Are you looking for a place of employment that allows you to make a difference in patient and client lives on a daily basis? Are you looking for a place of employment that allows you to work side by side with doctors and coworkers to provide best medicine to every patient every time, and best customer service to every client every time? Are you looking for a place of employment that values your worth, and allows you to grow and develop within your chosen career? If you answered yes to any, or all of the above questions, then Northwest Animal Hospital is the place for you!
Paid Medical
Voluntary Dental/Vision
Employee Pet Discount
Uniform Allowance
Retirement Matching
Open Positions
REGISTERED VETERINARY TECHNICIAN
$1,000 Sign On Bonus
Are you looking for a place of employment that allows you to make a difference in patient and client lives on a daily basis? Are you looking for a place of employment that allows you to work side by side with doctors and coworkers to provide best medicine to every patient every time, and best customer service to every client every time? Are you looking for a place of employment that values your worth, and allows you to grow and develop within your chosen career? If you answered yes to any, or all of the above questions, then Northwest Animal Hospital is the place for you.
We are currently looking for a highly motivated registered (or pending registration) veterinary technician to join our team. In addition to the technical skills necessary to provide quality patient care, we are looking for someone who understands the importance of providing exemplary customer service to all our clients. We offer a competitive salary and benefits package.
If we have peaked your interest, and you think we’re talking about YOU, we’d love to discuss how Northwest Animal Hospital can both benefit from your strengths and enhance your professional life by being part of our progress.
Full-time
$18.00 – $20.00 per hour
- Paid Medical
- Dental/Vision
- Retirement Matching
- Employee Pet Discount
- Uniform Allowance
Veterinary Customer Service Representative* *CSR* *Receptionist
Are you looking for a place of employment that allows you to make a difference in patient and client lives on a daily basis? Are you looking for a place of employment that allows you to work with a dedicated team to provide the best customer service to every client every time? Are you looking for a place of employment that values your worth, and allows you to grow and develop within your chosen career? If you answered yes to any, or all of the above questions, then Northwest Animal Hospital is the place for you.
We are looking for a customer-oriented service representative.
A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. Customer service representatives can put themselves in their clients’ shoes and advocate for them when necessary. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve client complaints. They strive to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.
Responsibilities
- Manage large amounts of incoming calls
- Identify and assess client needs to achieve satisfaction
- Build sustainable relationships and trust with clients through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives and follow up to ensure resolution
- Keep records of client interactions, process client accounts and file documents
- Follow communication procedures, guidelines and policies
- Go the extra mile to engage customers
- Proven customer support experience or experience as a client service representative
- Strong phone contact handling skills and active listening
- Familiarity with client record management systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multitask, prioritize, and manage time effectively
Thank you for your interest in working at Northwest Animal Hospital.
Pay: $12.00 – $14.00 per hour
VETERINARY ASSISTANT
Are you looking for a place of employment that allows you to make a difference in patient and client lives on a daily basis? Are you looking for a place of employment that allows you to work side by side with doctors and coworkers to provide the best medicine to every patient every time? Are you looking for a place of employment that values your worth, and allows you to grow and develop within your chosen career? If you answered yes to any, or all of the above questions, then Northwest Animal Hospital is the place for you.
We are currently looking for a highly motivated veterinary assistant to join our team. In addition to the technical skills necessary to provide quality patient care, we are looking for someone who understands the importance of providing exemplary customer service to all our clients. We offer a competitive salary and benefits package.
If we have peaked your interest, and you think we’re talking about YOU, we’d love to discuss how Northwest Animal Hospital can both benefit from your strengths and enhance your professional life by being part of our progress.
Thank you for your interest in working at Northwest Animal Hospital.
Pay: $12.00 – $15.00 per hour